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Touch 'n Go

Touch 'n Go was founded in 2017 by Malaysia's Touch 'n Go company. In 1997, the company launched a prepaid rechargeable card that is applicable to motorway tolls and public transport scenarios. The Touch 'n Go e-wallet now is widely used in various scenarios such as transportation, e-commerce, retail, and utility payment, and is one of the most popular e-wallets in the local area.

Properties

The following table lists the product properties supported by Touch 'n Go:

Payment type

Alipay+ payment method

Acquirer

Alipay SG, Alipay EU, Alipay US, Alipay UK

Acquiring region

SG, AU, HK, US, EU, UK

Payment flow

Redirect

Checkout Payment

✔️

Buyer country/region

Malaysia

Auto Debit

✔️

Funds deduction

Real-time

Refund

✔️

Processing currency

MYR

Partial refund

✔️

Minimum payment amount

0.05 MYR

Chargeback/Dispute

Maximum payment amount

20,000 MYR per transaction;
25,000 MYR per month;
300,000 MYR per year

Refund period

365 days

User experience

The following screenshot shows the user experience of paying with Touch 'n Go

Touch'n Go-APP-Cashier.png

Figure 1. Payment process with Touch 'n Go