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Konbini (7-Eleven)

Konbini (convenience store) payments allow Japanese consumers to make purchases online and pay with cash at convenience stores. They enable e-commerce transactions in a culture where cash is one of the most trusted and secure payment methods.

Konbini (7-Eleven) payments are popular for cash payments in Japan and are available at over 30,000 nearby 7-Eleven convenience stores.

Properties

The properties of the Konbini (7-Eleven) payment method are shown in the following table:

Payment type

OTC

Acquirer

AlipaySG, AlipayUS, AlipayEU,

AlipayUK, AlipayJP

Merchant entity location

SG, AU, HK,

US, EU, UK, JP

Payment flow

Redirect

Supported brands

7-Eleven

Buyer country/region

Japan

Refund

❌

Time to return payment result

Real-time

Partial refund

❌

Processing currency

JPY

Chargeback/Dispute

❌

Minimum payment amount

1 JPY

Maximum payment amount

  • In general merchants: 300,000 JPY
  • In game/top-up merchants: 30,000 JPY

User experience

Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.

The following screenshots show the journey of paying with Konbini (7-Eleven) in different scenarios:

Payment with Ant page

By default, buyers are redirected to the Ant page for information collection during each transaction.

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Figure 1. Payment process with Konbini (7-Eleven) (Ant page)

Payment without Ant page

You can also choose the payment method without the Ant page. In this scenario, during the first-time payment, buyers complete the required information on the merchant page and can save the information for subsequent payments.

First-time payment

Buyers are redirected to the merchant page for the information collection.

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Figure 2. Payment process with Konbini (7-Eleven) (the first-time payment)

Subsequent payments

Subsequent payments apply to buyers who save their information in the first-time payment. This allows them to skip the step of collecting their information again to make quick payments.

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Figure 3. Payment process with Konbini (7-Eleven) (subsequent payments)