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Permata

Permata Bank is a BUKU IV bank in Indonesia, serving nearly four million customers across 62 cities, which has 304 branch offices and two mobile branches. Permata Bank offers a complete suite of banking products and services including current and savings accounts, time deposits, mutual funds, bonds, personal loans, credit card and mortgage for retail customers. It also offers digital innovation in the form of Permata QR Merchant, QR Pay, and Internet banking via Permata Net and Permata API.

Properties

The following table lists the product properties of Permata:

Payment method category

Bank transfer

Acquirer

AlipaySG, AlipayUS

Acquiring region

SG, AU, HK, US

Payment flow

Redirect

Checkout Payment

✔️

Buyer country/region

Indonesia

Auto Debit


Fund deducted

Real-time

Refund


Processing currency

IDR

Partial refund


Minimum payment amount

10,000 IDR

Chargeback/Dispute


Maximum payment amount

100 million IDR

User experience

The following figure shows the journey of paying with Permata:

Permata-WAP-BankTransfer.png

Figure 1. Payment process with Permata