OVO
OVO, established in 2017, is one of Indonesia’s leading digital wallets in the country where almost 40% of consumers use digital wallets to pay for the goods and services they buy online.
Properties
The properties of the OVO payment method are shown in the following table:
Payment type | Wallet | ||
Acquirer | AlipaySG, AlipayUS | Acquiring region | SG, AU, HK, US |
Payment flow | Redirect | Checkout Payment | ✔️ |
Supported country | Indonesia | Auto Debit | ❌ |
Funds deduction | Real-time | Refund | ❌ |
Supported currency | IDR | Partial refund | ❌ |
Minimum payment amount | 1 IDR | Chargeback | ❌ |
Maximum payment amount | 2,000,000 IDR for non-KYC users; 20,000,000 IDR for KYC users | ||
User experience
The following screenshot shows the journey of paying with OVO:
Figure 1. Payment process with OVO