Alipay, China's leading third-party online payment solutionAlipay, China's leading third-party online payment solution

ShopeePay

ShopeePay is a digital wallet launched by Shopee, an e-commerce platform in Southeast Asia. It was first launched in Indonesia in 2018 and has served consumers in Singapore, Malaysia, Thailand, the Philippines, and other countries.

Users can use more than 35 banks and e-wallet partners (including BDO, Bank of the Philippine Islands (BPI), RCBC, Metrobank, Chinabank, and UnionBank) for online payments within the Shopee app.

Properties

The following table lists the product properties supported by ShopeePay:

Payment type

Wallet

Funding source

Wallet balance

Acquirer

AlipaySG, AlipayUS

Merchant entity location

SG, AU, HK, US

Payment flow

Redirect, code-scanning

Refund

✔️

Buyer country/region

Singapore, Indonesia,

Philippines, Thailand

Partial refund

✔️
Time to return payment result

Real-time

Chargeback/Dispute

Processing currency

IDR, PHP, THB, SGD

Refund period

365 days

Minimum payment amount

  • Redirect (Deeplink): 1 IDR, 1 PHP, 1 THB, 0.01 SGD;
  • QR: 1 IDR, 1 PHP, 1 THB, 1 SGD

Maximum payment amount

  • Redirect (Deeplink): 10,000,000 IDR, 100,000 PHP, 99,999 THB, 5,000 SGD;
  • QR: 10,000,000 IDR, PH/TH/SG: Depends on the limit set by users

Payment type

Wallet

Funding source

Wallet balance

Acquirer

AlipayUS

Merchant entity location

US

Payment flow

Redirect, code-scanning

Refund

✔️

Buyer country/region

Malaysia

Partial refund

✔️
Time to return payment result

Real-time

Chargeback/Dispute

Processing currency

MYR

Refund period

365 days

Minimum payment amount

0.01 MYR

Maximum payment amount

4,999 MYR

User experience

Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.

The following figure shows the journey of paying with ShopeePay:

image.png

Figure 1. Payment process with ShopeePay (App)