ShopeePay

2024-11-18 06:42

ShopeePay is a digital wallet launched by Shopee, an e-commerce platform in Southeast Asia. It was first launched in Indonesia in 2018 and has served consumers in Singapore, Malaysia, Thailand, the Philippines, and other countries.

Users can use more than 35 banks and e-wallet partners (including BDO, Bank of the Philippine Islands (BPI), RCBC, Metrobank, Chinabank, and UnionBank) for online payments within the Shopee app.

Properties

The following table lists the product properties supported by ShopeePay:

Payment type	Wallet
Funding source	Wallet balance
Acquirer	AlipaySG, AlipayUS	Merchant entity location	SG, AU, HK, US
Payment flow	Redirect, code-scanning	Refund	✔️
Buyer country/region	Singapore, Indonesia, Philippines, Thailand	Partial refund	✔️
Time to return payment result	Real-time	Chargeback/Dispute	❌
Processing currency	IDR, PHP, THB, SGD	Refund period	365 days
Minimum payment amount	Redirect (Deeplink): 0.01 SGD; 1 IDR; 1 PHP; 1 THB QR: 1 SGD; 1 IDR; 1 PHP; 1 THB
Maximum payment amount	Redirect (Deeplink): 5,000 SGD; 10,000,000 IDR; 100,000 PHP; 99,999 THB QR: 10,000,000 IDR; PH/TH/SG: Depends on the limit set by users

Payment type	Wallet
Funding source	Wallet balance
Acquirer	AlipayUS	Merchant entity location	US
Payment flow	Redirect, code-scanning	Refund	✔️
Buyer country/region	Malaysia	Partial refund	✔️
Time to return payment result	Real-time	Chargeback/Dispute	❌
Processing currency	MYR	Refund period	365 days
Minimum payment amount	0.01 MYR	Maximum payment amount	4,999 MYR

User experience

Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.

The following figure shows the journey of paying with ShopeePay:

Figure 1. Payment process with ShopeePay (App)