ShopeePay
ShopeePay is an e-wallet launched by Shopee, an e-commerce platform in Southeast Asia. It was first launched in Indonesia in 2018 and has served consumers in Singapore, Malaysia, Thailand, the Philippines, and other countries.
Users can use more than 35 banks and e-wallet partners (including BDO, Bank of the Philippine Islands (BPI), RCBC, Metrobank, Chinabank, and UnionBank) for online payments within the Shopee app.
Properties
The following table lists the product properties supported by ShopeePay:
Payment type | Wallet | ||
Acquirer | AlipaySG, AlipayUS | Acquiring region | SG, AU, HK, US |
Payment flow | Redirect, code-scanning | Checkout Payment | ✔️ |
Buyer country/region | Singapore, Indonesia, Phillippines, Thailand | Auto Debit | ❌ |
Funds deduction | Real-time | Refund | ✔️ |
Processing currency | IDR, PHP, THB, SGD | Partial refund | ✔️ |
Minimum payment amount | Redirect (Deeplink): 1 IDR, 1 PHP, 1 THB, 0.01 SGD QR: 1 IDR, 1 PHP, 1 THB, 1 SGD | Chargeback | ❌ |
Maximum payment amount | Redirect (Deeplink): 10,000,000 IDR, 100,000 PHP, 99,999 THB, 5,000 SGD QR: 10,000,000 IDR, PH/TH/SG: Depends on the limit set by users | Refund period | 365 days |
User experience
The following figure shows the journey of paying with ShopeePay:
Figure 1. Payment process with ShopeePay