Bancontact
Founded in 1979, Bancontact is the most popular payment method in Belgium. Every Belgian bank account holder is eligible for a Bancontact card, which can be linked to frequently used bank accounts.
When paying with Bancontact, users are redirected to the Bancontact web page, where users can directly enter the Bancontact card number to pay.
Properties
The properties of the Bancontact payment method are shown in the following table:
Payment type | Online banking | ||
Acquirer | AlipaySG, AlipayEU, AlipayUS | Merchant entity location | SG, AU, HK, EU, US |
Payment flow | Redirect | Refund | ✔️ |
Buyer country/region | Belgium | Partial refund | ✔️ |
Processing currency | EUR | Chargeback/Dispute | ❌ |
Minimum payment amount | 1 EUR | Refund period | 365 days |
Maximum payment amount | Unlimited | Time to return the payment result | Real-time |
User experience
Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.
The following graphic shows the journey of paying with Bancontact:
- The user selects Bancontact to pay.
- The user enters the payment page and selects the available Bancontact app.
- The user selects the specific app to pay.
- The user completes the authentication and logs into the app.
- The user confirms the payment result.
- The user is redirected to the merchant result page.