DANA
DANA, founded in 2017, is one of the most popular digital wallets in Indonesia with over 30 million users. DANA provides Indonesian users with a variety of payment services, including online shopping, payment of telephone charges, utilities, social security, bill installment, and offline retail store payment. It is hailed as an all-in-one app that allows users to safely make cashless and cardless payments for everyday use.
Properties
The following table lists the product properties supported by DANA:
Payment type | Alipay+ payment method | ||
Funding source | Wallet balance, Debit/Credit cards | ||
Acquirer | AlipaySG, AlipayEU, AlipayUS, AlipayUK | Merchant entity location | SG, AU, HK, EU, US, UK |
Payment flow | Redirect | Refund | ✔️ |
Buyer country/region | Indonesia | Partial refund | ✔️ |
| Time to return payment result | Real-time | Chargeback/Dispute | ❌ |
Processing currency | IDR | Refund period | 365 days |
Minimum payment amount | 300 IDR | ||
Maximum payment amount |
| ||
User experience
Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.
The following screenshots show the user experience of paying with DANA:
- The user selects DANA to pay.
- The user inputs the phone number.
- The user inputs the DANA PIN to log in.
- After receiving the verification in the DANA app, the user clicks the Verify button.
- The user confirms the order information and completes payment.
- The user enters the DANA PIN.
- Display the payment result page.
- The user is redirected to the merchant page via clicking the OK button.
