JKOPay
Launched in 2015 by JKOS Network CO., LTD, JKOPay is a leading mobile payment app used in Taiwan. JKOPay was granted the electronic payment license in 2018 and became the first e-payment institution in Taiwan to offer cross-border services in 2020. JKOPay has become an essential app for local users, offering a wide range of services such as online and offline payments, transfers, utilities, investment and loans, public transportation, taxi hailing, and food delivery. With over 5.9 million registered users, which is significant compared to the local population of 23 million, JKOPay has established partnerships with more than 250,000 merchants, both online and offline.
Properties
The following table lists the product properties supported by JKOPay:
Payment type | Wallet | ||
Acquirer | Alipay SG (B15) | Acquiring region | SG, AU, HK |
Payment flow | Redirect | Checkout Payment | ✔️ |
Buyer country/region | Taiwan | Auto Debit | ❌ |
Fund deducted | Real-time | Refund | ✔️ |
Processing currency | TWD | Partial refund | ✔️ |
Minimum payment amount | TWD 1 TWD currency does not process cent. | Chargeback | ❌ |
Maximum payment amount | Non-KYC users: Monthly transaction limit: 30,000 TWD (~960 USD) KYC users:
| Refund period | 365 days |
User Experience
The following screenshots show the JKOPay payment experience using different terminals:
Mobile
The following screenshots show the journey of paying with JKOPay on mobile:
Figure 1. Payment process with JKOPay on mobile
PC
The following screenshots show the journey of paying with JKOPay on PC:
Figure 2. Payment process with JKOPay on PC