Gopay
Launched in 2016, GoPay has quickly become one of the leading payment methods in Indonesia, with differentiator being exclusive integration into the Gojek super app. GoPay is seen as safe, secure, inclusive and comprehensive, suitable for high-volume enterprise merchants.
Properties
The properties of the GoPay payment method are shown in the following table:
Payment type | Wallet | ||
Acquirer | AlipaySG, AlipayUS | Acquiring region | SG, AU, HK, US |
Payment flow | Redirect | Checkout Payment | ✔️ |
Buyer country/region | Indonesia | Auto Debit | ❌ |
Funds deduction | Real-time | Refund | ❌ |
Processing currency | IDR | Partial refund | ❌ |
Minimum payment amount | 1 IDR | Chargeback | ❌ |
Maximum payment amount | 2,000,000 IDR for non-KYC users; 20,000,000 IDR for KYC users | ||
User experience
The following screenshots show the journey of paying with GoPay:
Figure 1. Payment process with GoPay