Grabpay MY/PH
Grabpay is the mainstream digital wallet in Southeast Asia, including Singapore, Malaysia, and Indonesia. Originally established as a taxi service, Grab expanded its offerings with the introduction of Grabpay in 2016, which quickly gained popularity as a payment method throughout the region. As of 2021, the application had over 5 million registered users and processed over 100 million transactions per year.
Properties
The properties of the Grabpay payment method are shown in the following table:
Payment type | Wallet | ||
Funding source | Wallet balance, Bank account | ||
Acquirer | AlipaySG, AlipayUS | Merchant entity location | SG, AU, HK, US |
Payment flow | Redirect | Refund | ✔️ |
Buyer country/region | Malaysia, Philippines | Partial refund | ✔️ |
Processing currency | MYR, PHP | Chargeback/Dispute | ❌ |
Minimum payment amount | 0.01 MYR; 10 PHP | Refund period | 365 days |
Maximum payment amount | 1,500 MYR; 50,000 PHP | Time to return payment result | Real-time |
User experience
Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.
The following screenshot shows the journey of paying with Grabpay:
Figure 1. Payment process with Grabpay