Alipay, China's leading third-party online payment solutionAlipay, China's leading third-party online payment solution

Touch'n Go eWallet

Touch'n Go eWallet was founded in 2017 by Malaysia's Touch'n Go company. In 1997, the company launched a prepaid rechargeable card that is applicable to motorway tolls and public transport scenarios. The Touch'n Go eWallet now is widely used in various scenarios such as transportation, e-commerce, retail, and utility payment, and is one of the most popular e-wallets in the local area.

Properties

The following table lists the product properties supported by Touch'n Go eWallet:

Payment type

Alipay+ payment method

Funding source

Wallet balance, Bank account, Cards, Go+[1]

Acquirer

AlipaySG, AlipayEU, AlipayUS, AlipayUK

Acquiring region

SG, AU, HK,

US, EU, UK

Payment flow

Redirect

Checkout Payment

✔️

Buyer country/region

Malaysia

Auto Debit

✔️

Funds deduction

Real-time

Refund

✔️

Processing currency

MYR

Partial refund

✔️

Minimum payment amount

0.05 MYR

Chargeback/Dispute

Maximum payment amount

20,000 MYR per transaction;
25,000 MYR per month;
300,000 MYR per year

Refund period

365 days

[1] Go+: It is similar to Yu'E Bao.

User experience

The following screenshot shows the user experience of paying with Touch'n Go eWallet:

Touch'n Go-APP-Cashier.png

Figure 1. Payment process with Touch'n Go eWallet