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KrungThai Bank

KrungThai Bank (KTB) is a state-controlled listed bank and the second largest bank in Thailand. KTB is also the preferred bank for most government agencies.

KTB has more than 15 million Thai users. Currently, the bank supports three different ways for users to pay: online banking, mobile banking app, and bank transfer via offline ATMs.

Properties

The properties of the KTB payment method are shown in the following table:

Payment type

Online banking, Bank transfer, Mobile banking app

Acquirer

AlipaySG, AlipayUS

Acquiring region

SG, AU, HK, US

Payment flow

Redirect

Checkout Payment

✔️

Buyer country/region

Thailand

Auto Debit

Funds deduction

Real-time

Refund

Processing currency

THB

Partial refund

Minimum payment amount

1 THB

Chargeback/Dispute

Maximum payment amount

2M THB (ATM 0.5M)

User experience

The following screenshots show the journey of paying with KTB in different scenarios:

Online Banking

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Figure 1. Payment process with KTB (online banking)

Bank Transfer

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Figure 2. Payment process with KTB (bank transfer)

Mobile Banking App

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Figure 3. Payment process with KTB (mobile banking app)