Alipay, China's leading third-party online payment solutionAlipay, China's leading third-party online payment solution

Grabpay SG

Grabpay is the mainstream digital wallet in Southeast Asia, including Singapore, Malaysia, and Indonesia. Originally established as a taxi service, Grab expanded its offerings with the introduction of Grabpay in 2016, which quickly gained popularity as a payment method throughout the region. As of 2021, the application had over 5 million registered users and processed over 100 million transactions per year.

Properties

The properties of the Grabpay payment method are shown in the following table:

Payment type

Alipay+ payment method

Funding source

Wallet balance

Acquirer

AlipaySG, AlipayUS,

AlipayUK, AlipayEU

Acquiring region

SG, AU, HK,

US, EU, UK

Payment flow

Redirect

Checkout Payment

✔️

Buyer country/region

Singapore

Auto Debit

✔️

Funds deduction

Real-time

Refund

✔️

Processing currency

SGD

Partial refund

✔️

Minimum payment amount

0.01 SGD

Chargeback

Maximum payment amount

5,000 SGD

Refund period

365 days

User experience

The following screenshot shows the journey of paying with Grabpay:

GrabPay-H5-cashier.png

Figure 1. Payment process with Grabpay