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ShopeePay

ShopeePay is an e-wallet launched by Shopee, an e-commerce platform in Southeast Asia. It was first launched in Indonesia in 2018 and has served consumers in Singapore, Malaysia, Thailand, the Philippines, and other countries.

Users can use more than 35 banks and e-wallet partners (including BDO, Bank of the Philippine Islands (BPI), RCBC, Metrobank, Chinabank, and UnionBank) for online payments within the Shopee app.

Properties

The following table lists the product properties supported by ShopeePay:

Payment type

Wallet

Acquirer

Alipay SG

Acquiring region

SG, AU, HK

Payment flow

Redirect, code-scanning

Cashier Payment

✔️

Supported country

Singapore

Auto Debit

Funds deduction

Real-time

Refund

✔️

Supported currency

SGD

Partial refund

✔️

Minimum payment amount

Redirect (Deeplink): 0.01SGD

QR: 1SGD

Chargeback

Maximum payment amount

Redirect (Deeplink): 5,000SGD

QR: depends on the limit set by users

Refund period

365 days

User experience

The following figure shows the journey of paying with ShopeePay:

image.png

Figure 1. Payment process with ShopeePay