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Touch'n Go eWallet

Touch'n Go eWallet was founded in 2017 by Malaysia's Touch'n Go company. In 1997, the company launched a prepaid rechargeable card that is applicable to motorway tolls and public transport scenarios. The Touch'n Go eWallet now is widely used in various scenarios such as transportation, e-commerce, retail, and utility payment, and is one of the most popular digital wallets in the local area.

Properties

The following table lists the product properties supported by Touch'n Go eWallet:

Payment type

Alipay+ payment method

Funding source

Wallet balance, Debit/Credit cards

Acquirer

AlipayUK, AlipayEU,

AlipayUS, AlipaySG

Merchant entity location

SG, AU, HK, US,

EU, UK, MY

Payment flow

Redirect

Refund

✔️

Buyer country/region

Malaysia

Partial refund

✔️

Processing currency

MYR

Chargeback/Dispute

Minimum payment amount

0.05 MYR

Refund period

365 days

Maximum payment amount

20,000 MYR per transaction;

25,000 MYR per month;

300,000 MYR per year

Time to return the payment result

Real-time

User experience

The following graphic shows the Touch'n Go eWallet app authorization process:

image.png

Figure 1. Authorization process