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Touch 'n Go eWallet

Touch 'n Go eWallet was founded in 2017 by Malaysia's Touch 'n Go company. In 1997, the company launched a prepaid rechargeable card that is applicable to motorway tolls and public transport scenarios. The Touch 'n Go eWallet now is widely used in various scenarios such as transportation, e-commerce, retail, and utility payment, and is one of the most popular e-wallets in the local area.

Properties

The following table lists the product properties supported by Touch 'n Go eWallet:

Payment type

Alipay+ payment method

Acquirer

B31, Z28, Z06,

B27, B15

Acquirer region

SG, AU, HK, US,

EU, UK, MY

Payment flow

Redirect

Checkout payment

✔️

Buyer country/region

Malaysia

Auto Debit

✔️

Funds deduction

Real-time

Refund

✔️

Processing currency

MYR

Partial refund

✔️

Minimum payment amount

0.05 MYR

Chargeback/Dispute

Maximum payment amount

20,000 MYR per transaction;
25,000 MYR per month;
300,000 MYR per year

Refund period

365 days

User experience

The following graphic shows the Touch 'n Go eWallet app authorization process:

image.png

Figure 1. Authorization process