Antom, leading provider of tailored payment solutionsAntom, leading provider of tailored payment solutions

Grabpay SG

Grabpay is the mainstream digital wallet in Southeast Asia, including Singapore, Malaysia, and Indonesia. Originally established as a taxi service, Grab expanded its offerings with the introduction of Grabpay in 2016, which quickly gained popularity as a payment method throughout the region. As of 2021, the application had over 5 million registered users and processed over 100 million transactions per year.

Properties

The properties of the Grabpay payment method are shown in the following table:

Payment type

Alipay+ payment method

Funding source

Wallet balance

Acquirer

AlipaySG

Merchant entity location

SG, AU, HK

Payment flow

Redirect

Refund

✔️

Buyer country/region

Singapore

Partial refund

✔️

Processing currency

SGD

Chargeback/Dispute

Minimum payment amount

0.01 SGD

Refund period

365 days

Maximum payment amount

5,000 SGD

Time to return the payment result

Real-time

User experience

The following graphic shows the Grabpay authorization process:

image.png