Grabpay MY/PH
Grabpay is the mainstream digital wallet in Southeast Asia, including Singapore, Malaysia, and Indonesia. Originally established as a taxi service, Grab expanded its offerings with the introduction of Grabpay in 2016, which quickly gained popularity as a payment method throughout the region. As of 2021, the application had over 5 million registered users and processed over 100 million transactions per year.
Properties
The properties of the Grabpay payment method are shown in the following table:
Payment type | Wallet | ||
Acquirer | AlipaySG, AlipayUS | Merchant entity location | SG, AU, HK, US |
Payment flow | Redirect | Refund | ✔️ |
Buyer country/region | Malaysia, Philippines | Partial refund | ✔️ |
Processing currency | MYR, PHP | Chargeback/Dispute | ❌ |
Minimum payment amount | 0.01 MYR, 10 PHP | Refund period | 365 days |
Maximum payment amount | 1,500 MYR, 25,000 PHP | Time to return the payment result | Real-time |
User experience
The following graphics show the Grabpay authorization process:
