K PLUS
K PLUS is a wallet app provided by Kasikornbank Public Company Limited, one of Thailand’s leading banks and renowned for its leadership in retail banking and digital banking innovation. K PLUS holds the highest market share among all banking apps in Thailand and boasts an impressive user base, with 17 million Active App Users (AAU) and 15 million Monthly Active Users (MAU).
Properties
The following table lists the product properties of K PLUS:
Payment type | Alipay+ payment method | ||
Acquirer | AlipaySG, AlipayUS, AlipayUK, AlipayEU | Merchant entity location | SG, AU, HK, US, EU, UK |
Payment flow | Redirect | Refund | ✔️ |
Buyer country/region | Thailand | Partial refund | ✔️ |
Processing currency | THB | Chargeback/Dispute | ❌ |
Minimum payment amount | 1 THB | Refund period | 365 days |
Maximum payment amount | 2,000,000 THB | Time to return the payment result | Real-time |
User experience
The following figures show the K PLUS authorization process:
Figure 1. Authorization process (app)