Grabpay SG
Grabpay is the mainstream digital wallet in Southeast Asia, including Singapore, Malaysia, and Indonesia. Originally established as a taxi service, Grab expanded its offerings with the introduction of Grabpay in 2016, which quickly gained popularity as a payment method throughout the region. As of 2021, the application had over 5 million registered users and processed over 100 million transactions per year.
Properties
The properties of the Grabpay payment method are shown in the following table:
Payment type | Alipay+ payment method | ||
Funding source | Wallet balance | ||
Acquirer | AlipaySG | Merchant entity location | SG, AU, HK |
Payment flow | Redirect | Refund | ✔️ |
Buyer country/region | Singapore | Partial refund | ✔️ |
Processing currency | SGD | Chargeback/Dispute | ❌ |
Minimum payment amount | 0.01 SGD | Refund period | 365 days |
Maximum payment amount | 5,000 SGD | Time to return the payment result | Real-time |
User experience
The following graphic shows the Grabpay authorization process: