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DANA

DANA, founded in 2017, is one of the mainstream e-wallets in Indonesia. DANA provides Indonesian users with a variety of payment services, including online shopping, payment of telephone charges, utilities, social security, bill installment, and offline retail store payment.

Users can use the DANA wallet to pay at multiple online merchants such as Indonesia's leading e-commerce platforms Lazada, bukalapak, and entertainment merchants such as Spotify, TikTok, and Codashop.

Properties

The following table lists the product properties supported by DANA:

Payment type

Alipay+ payment method

Payment flow

Redirect

Auto Debit

✔️

Buyer country/region

Indonesia

Refund

✔️

Funds deduction

Real-time

Partial refund

✔️

Processing currency

IDR

Chargeback

Minimum payment amount

300 IDR

Maximum payment amount

10,000,000 IDR per transaction; 20,000,000 IDR per day

User experience

The following graphic shows the DANA app authorization process:

image.png

Figure 1. Authorization process