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Cartes Bancaires

Chargeback

Categories

Reason Code

Reason

Description

Fraud

23

Empreinte manquante

The transaction was carried out without taking an imprint of the card or reading the magnetic stripe or reading the microcircuit.

16

No chip/Pin number verfication

The transaction was carried without checking the Pin code

45

Disputed transaction

The cardholder did not authorize or participate in a transaction.

A1

Multiple payment transaction disputed

The cardholder claims that a fraudulent purchase was made while the card was in the cardholder's possession at the time of the transaction.

Authorization

40

Cancelled card

The transaction was carried even though the cardholder’s card was cancelled.

14

Issuer declined authorization

The authorization was declined, but the transaction was processed anyway.,

21

Expired card

The charge submitted by the merchant after the card was expired.

12

Transaction not authorized by issuer on card with systematic authorization

The transaction was carried out with no proper authorization was obtained.

13

Forcing

The transaction was carried out with no proper authorization was obtained.

15

Guarantee by card,by day, by siret

The transaction was carried out with no proper authorization was obtained.

18

Certificate not auditable

The transaction was carried out with no proper authorization was obtained.

62

Transaction not allowed

The transaction was carried out with no proper authorization was obtained.

25

Maximum transaction amount exceeded

The transaction, carried out via an automated terminal, was for an amount exceeding 1500 EUR.

Processing Error

22

Late Presentment

The transaction was not processed within the required time-limit.

28

Credit posted as a purchase

The cardholder was debited for a transaction that should have been a credit.

43

Unknown card number

The transaction did not receive authorization and was processed using an account number that does not match any on the issuer's master file.

44

Disputed amount

The transaction was processed with an incorrect amount.

42

Duplicate processing

The transaction was processed more than once.

17

Invalid SIRET

The transaction was carried out with a merchant whose SIRET number is invalid.

61

Merchant suspended or struck off

The transaction was carried out even though the merchant suspended or struck off.

99

Nonvalid open Payment Partial Guarantee

The partial-guarantee open payment transaction does not meant the conditions for eligibility for partial guarantee or does not meet the conditions for the application of a partial guarantee.

Consumer Dispute

27

Credit not Processed

The cardholder received a credit or voided transaction receipt that was not processed.

A0

Credit fund transfer declined

The credit owned to the cardholder was rejected.