Understand fraud

A transaction made without the cardholder's authorization is classified as fraud. Common types of online payment fraud include:

• Card Theft Fraud: Fraudsters use stolen credit cards or card information to make unauthorized payments on merchant websites.

• Test Card Fraud: Fraudsters test numerous credit card numbers by making small purchases to confirm their validity before using them for larger transactions on different sites.

• Friendly Fraud​: This occurs when consumers use their own credit cards to make purchases and then intentionally dispute or deny the transactions.

When cardholders notice unauthorized transactions, they typically dispute them with their issuing bank. If the bank determines the transaction is fraudulent, the merchant incurs financial losses, including the transaction amount, the cost of goods or services, and associated fees from the dispute process.

Consequently, it is essential for merchants to understand fraud tactics and the risks involved in online payments. By implementing effective risk control measures, merchants can prevent fraudulent incidents, reduce financial losses, and maintain their business reputation. A comprehensive risk prevention system not only protects merchants' interests but also ensures a safer shopping environment for customers.

Antom risk control service

To effectively address the risks of card payment fraud, Antom provides merchants with a comprehensive card payment protection solution, aimed at helping you reduce fraud risks while achieving higher business profits. Antom now offer the following two service packages for your selection.

Antom Shield

Antom Shield offers the following capabilities:

• List: Use the list tool to allow trusted buyers to proceed with transactions smoothly while blocking those from high-risk buyers.
• Rule: Easily set up complex risk control rules tailored to various business scenarios in the rule configuration interface.
• Risk score: Automatically generate a risk score for each transaction through big data analysis, enabling quick assessment of potential risks for more informed decision-making.

Antom Shield Premium

Antom Shield Premium is a value-added service package designed for advanced risk control management. It includes all basic features plus:

• Expert decisions: Leverage risk control experts, advanced algorithms, and global data to conduct fraud risk assessments on each transaction, providing real-time recommendations for accept, reject, or 3D Secure risk management based on your predefined risk preferences.
• Advanced tool capability: Customize risk rules by uploading specific variables to adapt to your business needs and market changes.

 Antom risk control product service package

Select the right service package based on your business needs.

• If you've purchased Antom card acquiring products, Antom Shield and Antom Shield Premium are both integrated into Antom. You can choose the service that fits your needs. please refer to Get Started.
• If you have Antom Payment Orchestration, you can activate the Antom Shield Premium plugin for enhanced risk management services.
• Antom Shield Premium is also available for separate purchase. For more information, please contact your Antom account manager.