Alipay, China's leading third-party online payment solutionAlipay, China's leading third-party online payment solution

notifyPayment

Antom uses notifyPayment to send the payment result to the merchant when the payment processing reaches a final state of success or failure. Merchants promote merchant-side transactions based on the payment result.  

Structure

A message consists of a header and body. The following sections are focused on the body structure. For the header structure, see: 


Note: Set the data type of each field (except array) as String. This means that you must use double quotation marks (" ") to enclose the field value. Examples:

  • If the data type of a field is Integer and its value is 20, set it as "20". 
  • If the data type of a field is Boolean and its value is true, set it as "true". 

Request parameters

notifyType String  REQUIRED

Type of the payment status notification. Valid values are:

  • PAYMENT_RESULT: Indicates that the notification is about the payment result.
  • PAYMENT_PENDING: Indicates that the user has completed the payment. The merchant needs to wait for the final payment result.  

result Result object REQUIRED

Details about the payment result, such as payment status, result code, and result message.

Show child parameters

paymentRequestId String  REQUIRED

The unique ID that is assigned by a merchant to identify a payment request. 

More information:

  • Maximum length: 64 characters

paymentId String  REQUIRED

The unique ID that is assigned by Antom to identify a payment. A one-to-one correspondence between paymentId and paymentRequestId exists.

More information:

  • Maximum length: 64 characters

paymentAmount Amount object REQUIRED

The payment amount that the merchant requests to receive in the order currency.

Show child parameters

paymentCreateTime Datetime  REQUIRED

The date and time when the payment is created.

More information:

  • The value follows the ISO 8601 standard format. For example, "2019-11-27T12:01:01+08:00".

paymentTime Datetime  

The date and time when the payment reaches a final state of success.

Note: This field is returned only when the payment reaches a final state of success (the value of result.resultStatus is S). 

More information:

  • The value follows the ISO 8601 standard format. For example, "2019-11-27T12:01:01+08:00".

pspCustomerInfo PspCustomerInfo object 

Information about the customer of Alipay+ Mobile Payment Provider (Alipay+ payment methods).

Note: This field is returned when the Alipay+ payment methods can provide the related information.

Show child parameters

customsDeclarationAmount Amount object 

The total amount for customs declaration. 

Note: This field is returned only when the payment succeeds and the wallet is AlipayCN.

Show child parameters

grossSettlementAmount Amount object 

The value of this field equals to transaction amount multiplied by the value of settlementQuote. This field is returned when the currency exchange is predetermined and the exchange rate is locked at the time of transaction. 

Show child parameters

settlementQuote Quote object 

The exchange rate between the settlement currency and transaction currency. This field is returned when grossSettlementAmount is returned. 

Show child parameters

acquirerReferenceNo String  

The unique ID assigned by the non-Antom acquirer for the transaction.  

More information:

  • Maximum length: 64 characters

paymentResultInfo PaymentResultInfo object  

The payment result information.

This parameter is returned when the value of paymentMethodType in the pay API is CARD, GRABPAY_MY, or GRABPAY_SG. 

Select scenario

promotionResult Array <PromotionResult> object 

Promotion result.

This parameter is returned when the buyer applied a promotion while placing an order.

Show child parameters

Response parameters

result Result object REQUIRED

A fixed value, which is sent to Antom to acknowledge that the notification is received.

Show child parameters
API Explorer

Request

Case
Payment successul
Request Body

Response

Response Body

More information 

This section provides additional information about the key parameter. See the following parameter for details:

  • paymentTime: The successful execution time of this payment by Antom, that is, the date and time when the payment reaches a final state of success. This value is used as the start time of the subsequent cancellable and refundable time. For example, if the refundable time is 6 months, the final time to accept the refund is paymentTime plus 6 months.

Result process logic

Send the following message with fixed values to Antomafter receiving the notification, to acknowledge that the notification from Antom is received:

Sample Code

If no such message is returned to Antom due to operation issues or network issues, Antom will send the notification again and again until the required message is returned by the merchant. Resending of the notification will be performed within 24 hours after the first notification is sent. The notification will be resent up to eight times, with an interval of 0s, 2min, 10min, 10min, 1h, 2h, 6h, and 15h.

Result/Error codes

CodeValueMessageFurther action
SUCCESSSSuccess

The payment is successful, no further action is needed. 

ACCESS_DENIEDFAccess is denied.

Contact Antom Technical Support for detailed reasons.

INVALID_APIFThe called API is invalid or not active.

Contact Antom Technical Support to resolve the issue.  

CURRENCY_NOT_SUPPORTFThe currency is not supported.

Contact Antom Technical Support for detailed reasons.

EXPIRED_CODEFThe payment code is expired.

The user needs to refresh the payment code.  

FRAUD_REJECTFThe transaction cannot be further processed because of risk control. If the user has already paid for the transaction, the transaction will be refunded.

Contact Antom Technical Support when one of the following conditions is met:

  • You want to make an appeal. 
  • The user does not receive the refund within two weeks.  
INVALID_ACCESS_TOKENFThe access token is expired, revoked, or does not exist.

Check whether the accessToken is expired, revoked, or does not exist. Re-sign the contract and re-initiate the authorization signing process.

INVALID_CONTRACTFThe parameter values in the contract do not match those in the current transaction.

Check whether the parameter values in the contract match those in the current transaction. If the values match, contact Antom Technical Support to troubleshoot the issue. 

INVALID_MERCHANT_STATUSFThe merchant status is abnormal because restrictions exist.

Contact Antom Technical Support for detailed reasons.

KEY_NOT_FOUNDFThe private key or public key of <span>Antom</span> or the merchant is not found.

Check whether the private key or public key exists. If not, upload the private key in Antom Developer Center. 

MERCHANT_BALANCE_NOT_ENOUGHFThe merchant balance is not enough.

Call the interface again after the merchant has sufficient balance. 

NO_INTERFACE_DEFFAPI is not defined.

Check whether the URL is correct. Please refer to the endpoint in the API documentation. 

NO_PAY_OPTIONSFNo payment methods are available.

Contact Antom Technical Support for detailed reasons. 

ORDER_IS_CLOSEDFThe transaction is closed and cannot be paid again.

Use a new paymentRequestId to initiate a payment. 

ORDER_NOT_EXISTFThe order does not exist.

Check whether paymentId is correct. 

PARAM_ILLEGALFThe required parameters are not passed, or illegal parameters exist. For example, a non-numeric input, an invalid date, or the length and type of the parameter are wrong.

Check and verify whether the required request fields (including the header fields and body fields) of the current API are correctly passed and valid. 

PAYMENT_AMOUNT_EXCEED_LIMITFThe payment amount is greater than the maximum amount allowed by the contract or payment method.

Check whether the payment amount exceeds the limit or use a lower amount and try again. Contact Antom technical support to know the specific limitation.  

PAYMENT_COUNT_EXCEED_LIMITFThe maximum number of payments exceeds the limit that is specified by the payment method.

Contact Antom Technical Support to know the specific limitation.  

PAYMENT_NOT_QUALIFIEDFThe merchant is not qualified to pay because the merchant is not registered, does not have a contract for Auto Debit payment, or is forbidden to make a payment.

Contact Antom Technical Support for detailed reasons. 

PROCESS_FAILFA general business failure occurred.

Do not retry. Human intervention is usually needed. It is recommended that you contact Antom Technical Support to troubleshoot the issue. 

RISK_REJECTFThe transaction cannot be further processed because of risk control. If the user has already paid for the transaction, the transaction will be refunded.

If the user does not receive the refund within two weeks, contact Antom Technical Support.   

PAYMENT_IN_PROCESSUThe payment is being processed.

The request you initiated has the same paymentRequestId as that of the existed transaction, which might be a successful or in-process transaction. Check whether redirectActionForm.redirectUrl is returned in the response. If returned, redirect the user to the address specified by rediectUrl to complete the payment. If not, the payment might already be completed. See Result process logic for details.  

SUSPECTED_RISKFThe transaction cannot be further processed because of suspected security issues. You can retry the transaction after one working day. If the transaction is not secure and the user has already paid, the transaction will be refunded.

Contact Antom Technical Support when one of the following conditions is met:

  • The transaction cannot be further processed after you retry.
  • The user does not receive the refund within two weeks.  
SYSTEM_ERRORFA system error occurred.

Do not retry, and contact Antom Technical Support for more details. 

UNKNOWN_EXCEPTIONUAn API call has failed, which is caused by unknown reasons.

Call the interface again to resolve the issue. If not resolved, contact Antom Technical Support.  

USER_AMOUNT_EXCEED_LIMITFThe payment amount exceeds the user payment limit.

Create a new payment by using an amount less than or equal to the account's available balance, or contact Antom Technical Support. 

USER_BALANCE_NOT_ENOUGHFThe payment cannot be completed because the user balance in the corresponding payment method is insufficient.

Please top up the account or choose other payment methods. 

USER_KYC_NOT_QUALIFIEDFThe payment failed because of the user's KYC status. The user is either not KYC compliant, or the KYC status is not qualified for this transaction (for example, limitations on the payment amount or product information).

Complete the KYC verification first. 

USER_NOT_EXISTFThe user does not exist on the wallet side.

Contact Antom Technical Support for detailed reasons. 

USER_PAYMENT_VERIFICATION_FAILEDFThe user is restricted from payment on the payment method side.

Contact Antom Technical Support to know the specific reasons. 

USER_STATUS_ABNORMALFThe user status is abnormal on the payment method side.

Contact Antom Technical Support to know the specific reasons. 

VERIFY_TIMES_EXCEED_LIMITFThe current verification code failed to pass the payment verification too many times.

The user must get a new verification code.  

VERIFY_UNMATCHEDFThe verification code is invalid.

The user must get a new verification code.  

AUTHENTICATION_REQUIREDF3D Secure authentication is required.

Reinitiate the payment and redirect the user to perform 3D Secure authentication. 

PAYMENT_PROHIBITEDFThe payment cannot be processed because the goods are prohibited from sale in the country.

You are not allowed to appeal against this transaction.  

CARD_NOT_SUPPORTEDFThe card used for the transaction is not supported.

Use another card to pay the transaction. 

INVALID_EXPIRATION_DATEFThe value of paymentMethod.paymentMethodMetaData.expiryYear or paymentMethod.paymentMethodMetaData.expiryDate is invalid.

Check whether the value of paymentMethod.paymentMethodMetaData.expiryYear or paymentMethod.paymentMethodMetaData.expiryDate is correct:

  • If not correct, pass in the correct value.
  • If correct, contact AntomTechnical Support for detailed reasons. 
INVALID_CARD_NUMBERFThe number of the card used for the transaction is invalid.

Check whether the value of paymentMethod.paymentMethodMetaData.cardno is correct:

  • If not correct, pass in the correct value and try again.
  • If correct, this card is not supported by the transaction, use another card to pay the transaction.  
DO_NOT_HONORFThe payment is declined by the issuing bank.

Retry the payment using a different card or contact the issuing bank.

INVALID_AMOUNTFThe transaction was declined by the issuing bank due to various reasons. For example, the specified amount is invalid or exceeds the maximum amount limit.

Contact Antom Technical Support for detailed reasons.