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Subscription Payment is a payment model that enables you to accept recurring automatic payments. Users only need to authorize automatic deductions once to enjoy continuous subscription services, and they can easily cancel renewals, change subscription services, or terminate them immediately. The entire process is convenient, fast, and secure.

Product highlight

Using Subscription Payment, you can enjoy the following benefits:

• Versatile application: Accommodate for various scenarios such as membership subscriptions, online subscriptions for physical products, and regular recharge payments.
• Easy integration: Integrate only once for multiple client terminal types (Web/WAP/App) and various payment methods. Guide buyers to subscribe and let Alipay handle automatic recurring payments.
• Flexible usage: Change subscription services, cancel renewals, or terminate subscription services immediately according to buyers' needs.
• Customizable subscription rules: Tailor subscription period rules based on business scenarios and user preferences. For example, set monthly, bi-monthly, or longer intervals as subscription periods.
• New customer trial to enhance retention rate: Retain loyal customers with automatic renewals after the trial period. Use buy one and get N (i.e., enjoy N periods for free after subscribing for one cycle), customizable promotional periods and amounts, pre-sales for new products, and more.

User experience

The user experience for Subscription Payment is as follows:

Figure 1. User experience for Subscription Payment

Workflow

Subscription Payment includes the following workflows:

• Subscription activation: Use the create interface to initiate subscription activation.
• Subscription payment notification: After completing the periodic deduction, Alipay notifies you of the payment result.
• Subscription change (optional): Use the change interface to change subscription information.
• Subscription cancellation or termination: Use the cancel interface to cancel subscription renewals or terminate subscription services immediately.

Subscription activation

The workflow for subscription activation is as follows:

Figure 2. Subscription activation workflow

Subscription payment notification

After the periodic automatic deduction is completed, Alipay notifies you of the payment result. The workflow of the subscription payment notification is as follows:

Figure 3. Workflow of subscription payment notification

Subscription change

If you allow buyers to change subscription services, you can initiate a subscription change. The workflow for changing a subscription is as follows:

Figure 4. Subscription change workflow

Subscription cancellation or termination

You can cancel the subscription or terminate the subscription service under the following scenarios:

• If the buyer actively cancels the subscription renewal or fails to pay for the subscription period, you need to cancel the subscription.
• If the buyer files a complaint, you can immediately terminate the subscription service and make a refund to the buyer.

The workflow for canceling or terminating a subscription is as follows:

Figure 5. Subscription cancellation workflow

Interfaces

Subscription Payment supports the following interfaces:

Table 1. Interfaces for Subscription Payment

Supported payment methods

Subscription Payment supports the following payment methods:

Table 2. Payment methods for Subscription Payment