For a transaction that has been successfully paid, the customer can request the merchant for refunding as long as the refunding period is still valid, and you can make use of the refunding interface to complete the refunding, as illustrated.
The refunding of a transaction can be full or partial. The refunding amount can respectively be the same as or less than the original transaction amount that was paid. Merchants can call the refund interface to issue the refund. The following diagram shows the refund flow:
- Unless otherwise stated in the contract, the transaction fee charged by Alipay will not be refunded.
- Merchants can use this interface to request refund at any time within the refunding period.
- Using the same FX rate as the transaction.
- Both full and partial refund are supported. The refund amount must NOT be more than the original transaction amount. If a refunding request fails, try again instead of cancelling the failed request.
For more information about the parameters and error codes, see Refund Interface.