supplyDefenseDocument
Use this API to defend a dispute by uploading the necessary evidence within the specified time limit.
Structure
A message consists of a header and body. The following sections are focused on the body structure. For the header structure, see：
Note: Set the data type of each field (except array) as String. This means that you must use double quotation marks (" ") to enclose the field value. Examples:
- If the data type of a field is Integer and its value is 20, set it as "20".
- If the data type of a field is Boolean and its value is
true, set it as "true".
Request parameters
disputeId string REQUIRED
The unique ID assigned by Antom to identify a dispute.
More information:
- Maximum length: 64 characters
disputeEvidence string REQUIRED
The dispute defense document that you prepare for defending the dispute, which is encoded in the Base64 format.
More information:
- Maximum length: 1000000 characters
Response parameters
result Result REQUIRED
The result of the API call.
disputeId string
The unique ID assigned by Antom to identify a dispute.
Note: This prameter is returned when the value of resultCode is
SUCCESS.
More information:
- Maximum length: 64 characters
disputeResolutionTime string
The time when you upload the dispute defense document.
Note: This prameter is returned when the value of resultCode is
SUCCESS.
More information:
- Maximum length: 64 characters
Request
Response
Result/Error codes
| Code | Value | Message | Further action |
|---|---|---|---|
| SUCCESS | S | Success. | No further action is needed. |
| DEFENSE_EXCEED_LIMIT | F | The defense is greater than the maximum times allowed. This error code applies only to compliance request. | Contact Antom Technical Support to know the specific limitation. |
| NOT_ALLOW_IN_CURRENT_STATUS | F | The merchant repeated the upload after submitting the rebuttal materials without having received the verification result. This error code applies only to compliance request. | Contact Antom Technical Support to check the reason. |
| PARAM_ILLEGAL | F | Illegal parameters. For example, non-numeric input, invalid date. | Check and verify whether the required request fields (including the header fields and body fields) of the current API are correctly passed and valid. |
| REPEAT_REQUEST | F | Repeated request. |
Contact Antom Technical Support to check the dispute status. |
| TIME_EXCEEDS_LIMIT | F | Your defense is overdue and you cannot accept or defend the dispute. | Contact Antom Technical Support. |
| UNKNOWN_EXCEPTION | U | API failed due to unknown reason. |
Call the interface again to resolve the issue. If not resolved, contact Antom Technical Support. |