Antom Singapore Customer Service Information

Alipay Singapore E-Commerce Private Limited (“Alipay SG”) provides 24-hour online payment services to its customers, subject to the maintenance schedule which will be made known to customers here.  

Alipay SG’s office is located at 128 Beach Road, #20-01, Guoco Midtown, Singapore 189773. We are opened on weekdays from 9am to 6pm and closed on weekends/public holidays. For any inquiries, please contact us at +65 60222770.

Alipay SG is required under the Payment Services Act 2019 of Singapore (the "PS Act") to safeguard relevant money (as defined in section 23(14) of the PS Act) received from or on your account. Alipay SG has arranged for the aggregate relevant money to be safeguarded on your behalf in trust accounts ("Trust Account(s)") maintained with a safeguarding institution. Generally, any relevant money received by Alipay SG on your account that is deposited in the Trust Account(s) will be commingled with relevant money received on account of other clients. As such, it is not possible to identify any portion of the relevant money in the Trust Account(s) as specifically belonging to you and money in the Trust Account(s) could be withdrawn to meet the obligations of other clients. If the safeguarding institution with which the Trust Account(s) is/are maintained becomes insolvent, you may be delayed or prevented from recovering your full entitlement to the relevant money.