Regulatory Info

2024-10-09 18:34

Alipay (Europe) Limited S.A.

Alipay (Europe) Limited S.A. is registered with the Luxembourg trade and companies register (Registre de commerce et des sociétés, Luxembourg) under number B188095. Its registered office is at 9 Rue du Laboratoire Luxembourg L-1911, Luxembourg. Alipay (Europe) Limited S.A. is authorised by the Luxembourg Commission de Surveillance du Secteur Financier for the issuing of electronic money and the provision of payment services (firm reference number W00000009).

Alipay (UK) Limited

Alipay (UK) Limited (firm reference number 927634) is authorised as a Electronic Money Institution by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and the provision of payment services.

AUS Merchant Services, Inc.

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AUS Merchant Services, Inc. Licenses

NO.	Jurisdiction	Type of Licenses	License Number	Regulatory Agency
1	Alabama	Money Transmitter	531	Alabama Securities Commission RSA Dexter Avenue Building, 445 Dexter Avenue Suite12000, Montgomery, Alabama 36104 (334) 242-2984



2	Alaska	Money Transmitter	AKMT-10103	State of Alaska, Department of Commerce, Community & Economic Development Division of Banking and Securities, 550 West Seventh Avenue, Suite 1850, Anchorage, Alaska 99501 (907) 269-8160




3	Arizona	Money Transmitter	1005725	Arizona Department of Financial Institutions 100 North 15th Avenue, Suite 261, Phoenix, AZ 85007 (602) 364-3100



4	Arkansas	Money Transmitter	107677	Arkansas Securities Department 1 Commerce Way, Suite 402, Little Rock, Arkansas 72202 (501) 324-9260



5	California	Money Transmitter	2604	California Department of Financial Protection & Innovation One Sansome Street, Suite 600, San Francisco, CA 94104-4428 (415) 972-8565




6	Colorado	Money Transmitter	500241	Colorado Division of Banking 1560 Broadway, Suite 975 Denver, Colorado 80202 (303) 894-7575



7	Connecticut	Money Transmitter	1277102	Connecticut Department of Banking - Consumer Credit Division 260 Constitution Plaza Hartford, CT 06103 (860) 240-8200



8	Delaware	Check Seller, Money Transmitter License	20556	Delaware Office of the State Bank Commissioner 1110 Forrest Avenue Dover, DE 19904 (302) 739-4235



9	District of Columbia	Money Transmitter	MTR1277102	District of Columbia Department of Insurance, Securities and Banking Bureau 1050 First Street, NE, 801 Washington, DC 20002 Phone: 202-727-8000



10	Florida	Money Transmitter	FT230000227	Florida Office of Financial Regulation 200 E. Gaines Street Tallahassee, FL 32399 (850) 487-9687



11	Georgia	Money Transmitter License	45853	Georgia Department of Banking and Finance 2990 Brandywine Road, Suite 200 Atlanta, Georgia 30341 (770) 986-1633



12	Guam	Money Transmitter	03-201800171-001	Guam Department of Revenue and Taxation P.O. Box 23607 GMF, Barrigada, Guam 96921 (671) 635-1844




13	Hawaii	Money Transmitter	HIMT103	Hawaii Division of Financial Institutions Department of Commerce and Consumer Affairs King Kalakaua Building 335 Merchant Street, Room 221 Honolulu, Hawaii 96813 (808) 586-2820





14	Idaho	Money Transmitter	MTL-179	Idaho Department of Finance Securities Bureau 800 Park Boulevard, Suite 200 Boise, Idaho 83712 (208) 332-8000




15	Illinois	Money Transmitter License	Mt.0000286	Illinois Department of Financial & Professional Regulation Division of Financial Institutions Division of Banking 555W. Monroe Street Suite 500 Chicago, IL 60661 (844)768-1713




16	Indiana	Money Transmitter	28267	Indiana Department of Financial Institutions 30 South Meridian Street, Suite 300 Indianapolis, Indiana 46204 (317) 232-3955



17	Iowa	Money Services License	2015-0042	Iowa Division of Banking 200 East Grand Avenue, Suite 300 Des Moines, Iowa 50309 (515) 281-4014



18	Kansas	Money Transmitter	MT.0000095	Office of the State Bank Commissioner 700 S.W. Jackson Street, Suite 300 Topeka, Kansas 66603 (785) 380-3939



19	Kentucky	Money Transmitter	SC322340	Kentucky Department of Financial Institutions 500 Mero Street, 2SW19 Frankfort, KY 40601 (800)223-2579



20	Louisiana	Sale of Checks and Money Transmitters	1277102	Louisiana Office of Financial Institutions Non-Depository Division 8660 United Plaza Boulevard, 2nd Floor Baton Rouge, Louisiana 70809 (225) 925-4660



21	Maine	Money Transmitter	None	Maine Bureau of Consumer Credit Protection Department of Professional and Financial Regulation 76 Northern Avenue Gardiner, Maine 04345 (207) 624-8527




22	Maryland	Money Transmitter	1277102	Maryland Office of the Commissioner of Financial Regulation 500 N. Calvert Street, Suite 402 Baltimore, Maryland 21202 (410) 230-6100



23	Michigan	Money Transmitter	MT0019801	Michigan Department of Insurance and Financial Services 530 W. Allegan St., 7th Floor Lansing, MI 48933 (877)999-6442



24	Massachusetts	Money Transmitter	FT1277102	Massachusetts Division of Banks Attn: Licensing Unit - CFMSB 1000 Washington Street, 10th Floor Boston, MA 02118 (617) 956-1500
25	Minnesota	Money Transmitter	MN-MT-1277102	Minnesota Department of Commerce Division of Financial Institutions 85 7th Place East, Suite 280 Saint Paul, Minnesota 55101 (651) 539-1500




26	Mississippi	Money Transmitter	2715	Mississippi Department of Banking & Consumer Finance P.O. Box 12129, Jackson, MS 39236-2129 (601) 321-6901



27	Missouri	Sale of Checks and Money Transmitter License	MO-22-7729	Missouri Division of Finance 301 West High Street, Room 630 (Truman State Office Building Room 630) Jefferson City, Missouri 65102 (573) 751-3242



28	Nebraska	Money Transmitter	1277102	Nebraska Department of Banking and Finance PO Box 95006 1526 K Street, #300 Lincoln, Nebraska 68508 Phone: 402-471-2171




29	Nevada (License held by AUS (Nevada) Merchant Services, Inc.)	Money Transmitter	MT11093	State of Nevada, Dept. of Business & Industry Financial Institutions 3300 W. Sahara Ave., Suite 250 Las Vegas, NV 89102 (775) 684-2970




30	New Hampshire	Money Transmitter	20250-MT	New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, New Hampshire 03301 (603) 271-3561



31	New Jersey	Money Transmitter	1501754	New Jersey Department of Banking and Insurance 20 West State Street, 8th Floor Trenton, NJ 08608 (609) 292-7272





32	New Mexico	Money Transmitter	1277102	New Mexico Financial Institutions Division Toney Anaya Building 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Sante Fe, NM 87505 (505) 476-4500




33	New York	Money Transmitter	MT104443	New York State Department of Financial Services One State Street, 2nd Floor New York, NY 10004-1511 (212) 480-6400



34	North Carolina	Money Transmitter	165099	North Carolina Office of the Commissioner of Banks 316 West Edenton Street Raleigh, North Carolina 27603 (919) 733-3016



35	North Dakota	Money Transmitter	MT102884	North Dakota Department of Financial Institutions Consumer Division 1200 Memorial Highway Bismarck, ND 58504 (701) 328-9933




36	Ohio	Money Transmitter	OHMT108	Ohio Division of Financial Institutions, Consumer Finance 77 South High Street, 20th Floor Columbus, Ohio 43215-6133 (614)728-8400




37	Oklahoma	Money Transmitter	1277102	Oklahoma State Banking Department 2900 North Lincoln Boulevard Oklahoma City, Oklahoma 73105 (405) 521-2782



38	Oregon	Money Transmitter	MTX-30161	Oregon Division of Financial Regulation 350 Winter Street NE, P.O. Box 14480 Salem, Oregon 97309-0405 (503) 378-4100




39	Pennsylvania	Money Transmitter	53446	Pennsylvania Department of Banking and Securities Non-Depository Licensing Division 17 N. 2nd Street, Suite 1300 Harrisburg, Pennsylvania 17101 (717) 787-3717




40	Puerto Rico	Money Transmitter	TM-063	Office of the Commissioner of Financial Institutions 1492 Ave. Ponce de León Suite 600 Edif. Centro Europa, Santurce Puerto Rico PO Box 11855 San Juan, Puerto Rico 00910-3855 (787) 723-3131





41	Rhode Island	Currency Transmitter	20203892CT	State of Rhode Island Department of Business Regulation, Division of Banking 1511 Pontiac Avenue, Cranston, Rhode Island 02920 (401) 462-9500




42	South Carolina	Money Transmitter	1277102	South Carolina Office of the Attorney General, Money Services Division Rembert Dennis Building 1000 Assembly Street, Room 519 Columbia, SC 29201 (803) 734-1221




43	South Dakota	Money Transmitter	1277102.MT	South Dakota Department of Labor & Regulation, Division of Banking 1601 N Harrison Avenue, Suite 1 Pierre, SD 57501-4590 (605) 773-3421




44	Tennessee	Money Transmitter	203	Tennessee Department of Financial Institutions Compliance Division 312 Rosa L. Parks Avenue, 26th Floor Nashville, Tennessee 37243 (615) 741-2236




45	Texas	Money Transmitter	3159	Texas Dept. of Banking 2601 North Lamar Blvd. Austin, TX 78705 (512) 475-1300



46	USVI	Money Transmitter	MT-32	USVI Office of Lieutenant Governor Division of Banking, Insurance and, Financial Regulation 5049 Kongens Gade St. Thomas, VI 00802 (340) 774-2991



47	Utah	Money Transmitter	152	Utah Department of Financial Institutions 324 South State Street, Suite 201 Salt Lake City, UT 84111 (801) 538-8830
48	Vermont	Money Transmitter	100-111	Vermont Department of Financial Regulation 89 Main Street, Montpelier, VT 05620-3101 (802) 828-3301



49	Washington	Money Transmitter (includes Currency Exchange)	550-MT-95439	Department of Financial Institutions Division of Consumer Services 150 Israel Rd SW Tumwater, WA 98501 (360) 902-8703




50	West Virginia	Money Transmitter	WVMT-1277102	West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302 (304) 558-2294 Charleston, WV 25302



51	Wyoming	Money Transmitter	7215	Wyoming Division of Banking Hathaway Building 2nd Floor, 2300 Capitol Avenue, Cheyenne, WY 82002 (307) 777-7797

NMLS Consumer Access, a free service for consumers to confirm that the financial-services company with whom they wish to conduct business with is an Authorized Licensed Money Transmitter in your state.

Additional Required Information and Notices by State

Alaska

(AUS Merchant Services, Inc. / License # 10103)

For Alaska Residents Only:

If your issue is unresolved by AUS Merchant Services, Inc. (Tel: 1-800-981-3590), please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Arizona

(AUS Merchant Services, Inc. / License # 1005725)

If you have a complaint, please contact AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com).

If you still have an unresolved complaint regarding AUS Merchant Services, Inc. money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page.

Arkansas

(AUS Merchant Services, Inc. / License # 107677)

or by mailing at:

1 COMMERCE WAY, SUITE 402

LITTLE ROCK, ARKANSAS 72202

TELEPHONE: (501) 324‐9260

FACSIMILE: (501) 324‐9268

For additional information please refer to the How to File A Complaint page for the Arkansas Security Department.

Important Notice from AR Securities Department about Consumer Complaint

[…Initial complaints should be made in writing directly to the entity or individual with whom you have experienced the problem. It is a good idea to indicate on your complaint letter that you are sending a copy to the Arkansas Securities Department. If your problem is not resolved timely by the entity or individual, you are encouraged to complete a Complaint Form and send it to the Department….]

California

(AUS Merchant Services, Inc. / License # 2604)

Department of Financial Protection and Innovation

If you have complaints with respect to any aspect of the money transmission activities conducted at this

location, you may file a complaint online at https://docqnet.dfpi.ca.gov/complaint/

To submit a complaint by mail, download, print, and fill out any the appropriate forms at https://dfpi.ca.gov/file-a-complaint/ and mail to:

Department of Financial Protection and Innovation

Attn: Consumer Services

2101 Arena Boulevard

Sacramento, CA 95834

The Department of Financial Protection and Innovation will contact you shortly after receipt of this form.

If you have questions or need assistance filling out this form, please call the Department of Financial Protection and Innovation’s Consumer Services Office toll-free at 1-866-275-2677

Colorado

(AUS Merchant Services, Inc. / License #: 500241)

Colorado Division of Banking

If you have a complaint, please contact AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com).

If you still have an unresolved complaint regarding AUS Merchant Services, Inc. money transmission activity, you may file it by contacting the Colorado Division of Banking.

The Complaint Process

All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. All consumer complaints filed with the Division must be submitted in writing. You will not fill out the form online. Instead, you must download the file to your own device and edit that version. When completing the form, please provide detailed information and fill it out completely.

Complaint Form (Word)

Complaint Form (PDF)

Send the complaint and supporting documentation by regular mail, facsimile, or electronic mail (e‐mail)

to the Colorado Division of Banking. NOTE: If filing electronically, scan and/or save the completed

complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your E‐mail.

Colorado Division of Banking

1560 Broadway, Suite 975, Denver, CO 80202

Phone: 303‐894‐7575

Fax: 303‐894‐7570

E‐mail: DORA_BankingWebsite@state.co.us

Customer Notice (MO7): https://drive.google.com/file/d/1JvjFKSxYmKZEBTzba9zppEKkV5Bc3BOU/view

Name of hyperlink for google drive on licensee’s website: MO7 Customer Notice - COLORADO MONEY TRANSMITTERS ACT

District of Columbia

(AUS Merchant Services, Inc. / License #: MTR1277102)

District of Columbia Department of Insurance, Securities and Banking

1050 First St., NE, Suite 801

Washington, DC 20002

Phone: (202) 727‐8000

Fax: (202) 354‐1085

E‐mail: disbcomplaints@dc.gov

Consumer Complaint Form Mail‐in Version

Florida

(AUS Merchant Services, Inc. / License #: FT230000227)

Florida Office of Financial Regulation

Online: https://www.flofr.com/sitepages/FileAComplaint.htm

By mail: Florida Office of Financial Regulation ‐ Consumer Finance

200 E. Gaines Street, Tallahassee, FL 32399‐0376

850‐487‐9687

Georgia

(AUS Merchant Services, Inc. / License #: 45853)

If you have a complaint, please contact AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com). If you still have an unresolved complaint regarding AUS Merchant Services, Inc. money transmission activity, you may contact the Georgia Department of Banking and Finance - Consumer Resources at (770) 986-1633. For more information please refer to https://dbf.georgia.gov/i-have-question-or-complaint-about-seller-issuer-payment-instruments-or-money-transmitter To file a complaint with the regulators, you may securely do so with the Consumer Financial Protection Bureau, an agency of the federal government, at http://www.consumerfinance.gov/complaint/ or by telephone at (855) 411-2372.

Guam

(AUS Merchant Services, Inc. / License #: 03-201800171-001)

Guam Department of Revenue & Taxation

Online:https://www.guamtax.com/app/contactus.do

Telephone number: 671‐635‐1835

Hawaii

(AUS Merchant Services, Inc. / License #: HIMT103)

If by mail, use form DFI Form CC which is preferred but not required.

Complaints can be mailed, delivered, or emailed to:

If by mail:

Division of Financial Institutions

Department of Commerce and Consumer Affairs

P.O. Box 2054

Honolulu, HI 96805

If by courier:

Division of Financial Institutions

Department of Commerce and Consumer Affairs

335 Merchant Street, Room 221

Honolulu, HI 96813

If by email:

dfi@dcca.hawaii.gov

DFI will submit your complaint to the institution, requesting a response back to you within two to three

weeks, along with a copy to DFI. DFI Complaint Form (DFI Form CC)

Fax: (808) 586‐2818

Illinois

(AUS Merchant Services, Inc. / License #: MT-0000286)

Illinois Division of Banking

https://www.idfpr.com/admin/DFI/DFIcomplaint.asp

Indiana

(AUS Merchant Services, Inc. / License #: 28267)

Alipay US, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

or by mailing it to:

Department of Financial Institutions

30 South Meridian Street, Suite 300

Indianapolis, IN 46204

License look-up

Complaint Form

Kansas

(AUS Merchant Services, Inc. / License #: MT.0000095)

1) Complete consumer assistance PDF form

English: https://www.osbckansas.org/consumer_files/complaintform.pdf

Spanish: https://www.osbckansas.org/wp-content/uploads/spanish_complaintform.pdf

2) Mail or fax the completed consumer assistance form and attachments to:

Kansas Office of the State Bank Commissioner

Attn: Consumer Affairs Department

700 SW Jackson St, Suite 300

Topeka, KS 66603

Fax: (785) 296‐6037

Email: complaints@osbckansas.org

If submitting electronically, submit your complaint here:

https://www.osbckansas.org/consumers/file-a-complaint/

Louisiana

(AUS Merchant Services, Inc. / License #: 1277102)

Maryland

(AUS Merchant Services, Inc. / License #: 1277102)

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding (AUS Merchant Services, Inc. / License #: 1277102 and NMLS ID No.: 1277102) by contacting the Commissioner's office at:

500 North Calvert Street, Suite 402

Baltimore, Maryland 21202

or (888) 784-0136

Additional information about AUS Merchant Services, Inc. may be obtained at

http://www.nmlsconsumeraccess.org.

Massachusetts

(AUS Merchant Services, Inc. / License #: FT1277102)

If you have experienced any problems or difficulties with your transaction(s), please contact AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com). If they are unable to assist you, or you would like to file a consumer complaint against the licensee, please contact the Massachusetts Division of Banks Consumer Assistance Unit at 617-956 1500 ext. 501, or visit the Division of Banks website at https://www.mass.gov/how-to/file-a-complaint-with-the-division-of-banks.

Minnesota

(AUS Merchant Services, Inc. / License #: MN-MT-1277102)

To make a complaint, please make a call contacting the following:

Minnesota Department of Commerce

85 8th Place East, Suite 208

Saint Paul, MN 55101

(Local) 651-539-1500

(Complaints) 651-539-1600

MN e-Licensing Portal for filing a complaint:

MN Department of Commerce’s complaint page: https://mn.gov/commerce/money/.

Mississippi

(AUS Merchant Services, Inc. / License #: MT/002715/2015)

The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve

your complaint with the financial institution first by contacting AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com) to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding AUS Merchant Services, Inc. money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint‐form/.

New York

(AUS Merchant Services, Inc. / License #: MT 104443)

New York Department of Financial Services

Online: https://www.dfs.ny.gov/complaint

DFS consumer complaints email: consumers@dfs.ny.gov

Toll Free: 800‐342‐3736

Fax: 212‐480‐6282

Paper complaint forms can be mailed to the Department of Financial Services, Consumer Assistance Unit, 1 State Street, New York, NY 10004 or to the Department of Financial Services, Consumer Assistance Unit, 1 Commerce Plaza, Albany, NY 12257.

Texas

(AUS Merchant Services, Inc. / License #: 3159)

Texas Department of Banking

Texas Department of Banking

Non‐Depository Supervision Division

2601 N. Lamar Blvd.

Austin, Texas 78705‐4294

Toll Free: (877) 276‐5554

E‐Mail: msb@dob.texas.gov

Fax #: (512) 475-1288

TX e-Licensing Portal for filing a complaint:

Texas Department of Banking complaint page: https://www.dob.texas.gov/money-services-businesses/how-file-complaint.

Washington

(AUS Merchant Services, Inc. / License #: 550-MT-95439)

Washington Division of Consumer Services

Wisconsin

(AUS Merchant Services, Inc.)

If you have a complaint, please contact AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com). If you still have an unresolved complaint regarding [Name of Licensee] money transmission activity, you may file it by contacting the Wisconsin Department of Financial Institutions online.

WI e-Licensing Portal for filing a complaint:

Wisconsin Department of Financial Institutions Complaint Portal: https://www.wdfi.org/contact_us/ComplaintDefault.htm

Other Important Website Disclosures – Additional Consumer Privacy Notice

California Residents

California Consumer Privacy Act (CCPA) https://oag.ca.gov/privacy/ccpa ‐Effective January 1, 2020, the

California Consumer Act of 2018 gives consumers more control over the personal information that

businesses collect about them.

These provisions do not apply to personal data collected, processed, shared, or disclosed by financial

institutions pursuant to federal law such as the Gramm‐Leach‐Bliley Act. Contact AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com) if you have questions about our privacy statement, this consumer notice, or your personal data.

If your account has a California mailing address, we will not share personal information we collect about

you except to the extent permitted under California law.

Nevada Consumers

If your account has a Nevada mailing address, we are providing this notice pursuant to Nevada law. If you prefer not to receive marketing calls from Alipay US-Nevada, Inc. and wish to be added to Do Not Call List, please contact AUS (Nevada) Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com). If you still have further questions and need additional information, you can contact the Bureau of Consumer Protection, Office of the Nevada Attorney General at:

Grant Sawyer Building, 555 E. Washington Avenue, Suite 3900, Las Vegas, NV 89101

Telephone: 702‐486‐3420

Fax: 702‐486‐3768

Attorney General’s Bureau of Consumer Protection Hotline: 702‐486‐3132

email:Aginfo@ag.nv.gov

North Dakota Residents

If your account has a North Dakota mailing address, we will not share personal information we collect

about you with non‐affiliates unless the law allows, or you provide authorization. Written authorizations

from North consumers may be delivered to us at the email or mailing address below and must contain

your name, address, signature and your consent. You may revoke your consent at any time by calling us

at 1-800-981-3590 (Toll‐Free Number), or by writing or emailing us at the addresses below:

AUS Merchant Services, Inc.

525 Almanor Avenue, Sunnyvale, CA 94085-3542

Compliance_dept@service.alipay.com

Texas Consumers

If you have a complaint, first contact AUS Merchant Services, Inc. (Tel: 1-800-981-3590 / Email: consumerassistance@service.alipay.com). If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to Texas Department of Banking, 2601 N. Lamar Blvd., Austin, Texas 78705

Telephone: 512‐475‐1300

Toll Free: 877‐276‐5554

Fax: 512‐475‐1313

Vermont Residents

If your account has a Vermont mailing address, we will not share personal information we collect about

you with non‐affiliates unless the law allows, or you provide authorization. Written authorizations from

Vermont consumers may be delivered to us at the email or mailing address below and must contain your name, address, signature and your consent. You may revoke your consent at any time by calling us at 1-800-981-3590 (Toll‐Free Number), or by writing or emailing us at the addresses below:

AUS Merchant Services, Inc.

525 Almanor Avenue, Sunnyvale, CA 94085-3542

Compliance_dept@service.alipay.com