User Experience
Customer scans the QR code on the stand cards on the table.
Customer browses the digital menu and orders dishes.
Choose the number of dining people.
Customer submits the order in the system.
Customer confirms order information and pays the bill (including tips, where applicable).
1
Scan QR code
2
Order dishes
3
Specify the number of dining people
4
Place an order
5
Check out
Benefits
<p>Increase customer order willingness by creating a convenient dining experience with localized menus and mobile checkout option, and bring more profit with increased operation efficiency and reduced labor cost.</p><p> </p><p><strong>Empower your service</strong></p><p>Customized menus and checkout method bring self-service options without language barrier.</p><p> </p><p><strong>Increase order w</strong><strong>illingness</strong></p><p>Customers are more willing to use the in-seat ordering and paying options rather than wait in the line.</p><p> </p><p><strong>Improve operation efficiency</strong></p><p>No human labor required from ordering to checkout lead to maximized operation efficiency and less cost.</p><p> </p><p><strong>Online marketing options</strong></p><p>Promote special offers and best dishes in the customizable menu to attract more customers.</p>
Before vs. After
-
Take a seat & order
-
Confirm the order
-
Enter the order into the system
-
Check out
Traditional Way to Order and Pay in Restaurant
- 5-20 minutes
- 1 minute
- 1 minute
- 3-10 minutes
Alipay
- 1-10 minutes
- 3 seconds
- 3 seconds
- Instant
Application Conditions
<p><strong>Business development capability</strong></p><p>Have good relationships with merchants in the restaurant industry and can carry out business development activities independently.</p><p> </p><p><strong>Merchant support capability</strong></p><p>Can provide different communication channels, such as email and phone, to support and resolve hardware or software problems for merchants. </p><p> </p><p><strong>Development capability</strong></p><p>Development skills are needed in the integration process of Alipay payment interface with the merchant order and payment system. Besides, setting up the online mini program (or H5 page) also needs development skills. Experience in implementing dish ordering, queueing, or reservation related applications is preferred.</p>