<Back to the list

What are the synchronous refund and asynchronous refund?

There are two types of refund: the synchronous refund and asynchronous refund.
For synchronous refund, the refund result is sent back directly and timely, but when the processing of a refund fails, you must issue a new refund again.
For asynchronous refund, when your settlement funds are insufficient, Alipay will accept the refund request but set the refund as "Waiting". When your settlement funds are sufficient, the "Waiting" refund is processed automatically, and you don't need to issue the refund again.

Not helpful?  Contact Us