Please pay attention to the system email sent by Alipay in which failure reasons will be listed. If unfortunately, you failed in the qualification certification, the reasons could be 1)The documents you submitted are not correct, 2)The verification team couldn’t reach you, 3）Your business is out of our cooperative fields. Please kindly try to apply again. If you missed the call from verification team, please do inform us with your phone number and available time, we’ll help to arrange another call. Tips: When the qualification certification successes, please continue to apply for the payment products.