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Error message reference

The table below shows the code returned when an error occurs. You can check the explanations and suggested actions for each error code in the Description column.

Error Code Description

Create_forex_trade

Business

FOREX_MERCHANT_NOT_SUPPORT_THIS_CURRENCY The currency is not supported. Check the agreement with Alipay.
ILLEGAL_SECURITY_PROFILE The matching private key configuration is not found. Ensure your public key is uploaded before calling APIs.
REPEAT_OUT_TRADE_NO The out_trade_no parameter is duplicated. Ensure out_trade_no is unique.
ILLEGAL_CURRENCY The currency parameter is incorrect. Check the currency parameter.
ILLEGAL_TIMEOUT_RULE The timeout_rule parameter is incorrect. Ensure that the value of timeout_rule parameter is defined in the specification. Contact Alipay Technical Support if needed.
SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.

Access

ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
INVALID_CHARACTER_SET The character set is invalid. Ensure the value of _input_charset parameter is correct.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

Create_forex_trade_wap

Business

FOREX_MERCHANT_NOT_SUPPORT_THIS_CURRENCY The currency is not supported. Check the agreement with Alipay.
ILLEGAL_SECURITY_PROFILE The matching private key configuration is not found. Ensure your public key is uploaded before calling APIs.
REPEAT_OUT_TRADE_NO The out_trade_no parameter is duplicated. Ensure out_trade_no is unique.
ILLEGAL_CURRENCY The currency parameter is incorrect. Check the currency parameter.
ILLEGAL_TIMEOUT_RULE The timeout_rule parameter is incorrect. Ensure that the value of timeout_rule parameter is defined in the specification. Contact Alipay Technical Support if needed.
SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.

Access

ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
INVALID_CHARACTER_SET The character set is invalid. Ensure the value of _input_charset parameter is correct.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

mobile.securitypay.pay

Codes Returned to Client End

9000 Successful transaction. No necessary actions.
8000 Under processing or unknown payment result. Check the transaction status in sellers' orders list.
4000 The transaction failed.
6001 The transaction is canceled.
6002 Network connection error. Ensure the network working properly.
6004 Unknown payment result (Usually caused by network issue, causing Alipay client cannot receive response from Alipay server side). Check the transaction status in sellers' orders list.

Forex_refund

Business

REFUNDMENT_VALID_DATE_EXCEED Can not refund after the specified refund timeframe. No necessary actions.
SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
REPEATED_REFUNDMENT_REQUEST Duplicated refund request. Please do not refund repeatedly.
RETURN_AMOUNT_EXCEED The refund amount exceeds the payment amount. Modify and try again.
CURRENCY_NOT_SAME Different currency from the payment currency. Check the refund currency.
PURCHASE_TRADE_NOT_EXIST The payment transaction does not exist. Ensure the transaction ID is correct.

Access

SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
INVALID_CHARACTER_SET The character set is invalid. Ensure the value of _input_charset parameter is correct.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

Single_Trade_Query

Business

TRADE_NOT_EXIST The transaction does not exist. Ensure the out_trade_no or trade_no is correct.
ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_SECURITY_PROFILE The matching private key configuration is not found. Ensure your public key is uploaded before calling APIs.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_CHARSET The character set is illegal. Check the _input_charset parameter.
ILLEGAL_CLIENT_IP The client IP address is illegal. Check the Client IP address.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
ILLEGAL_DIGEST_TYPE Digest type is illegal. Check the digest type parameter.
ILLEGAL_DIGEST Digest is illegal. Check the digest parameter.
ILLEGAL_FILE_FORMAT The file format is illegal. Check the file format.
ILLEGAL_ENCODING The encoding type is illegal. Check the encoding type.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.
ILLEGAL_REQUEST_REFERER The request is illegal because of security reasons. Check the request.
ILLEGAL_ANTI_PHISHING_KEY The timeframe is illegal because of security reasons. Ensure the timeframe is correct.
ANTI_PHISHING_KEY_TIMEOUT Timeframe timeout because of security reasons. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_EXTER_INVOKE_IP The IP is illegal because of security reasons. Check the IP address.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

Forex_compare_file

Business

Over limit balance amount record Exceed the maximum entries : 100000. Contact Alipay Technical Support if needed.
System exception Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
Merchant ID incorrect The partner ID is incorrect. Please modify and try again.
Finish date not ahead of today The end date is after today. Ensure that the end date is today or before today.
No balance amount data in the period There is no balance amount data in the period. Ensure the period is correct.
Over 10 days to date period Over 10 day limit for the request time span. Ensure the time span is within 10 days.
Finish date ahead of begin date The end date is before the start date. Ensure that the end date is after the start date.
Illegal date period The value of date is illegal. Check the value of the date parameter.
Date format incorrect YYYYMMDD The date format is incorrect. Format: YYYYMMDD
Internet connected exception ,please try later Network exception. Try again later.

Access

SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
INVALID_CHARACTER_SET The character set is invalid. Ensure the value of _input_charset parameter is correct.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

Forex_liquidation_file

Business

Over limit balance amount record Exceed the maximum entries : 100000. Contact Alipay Technical Support if needed.
System exception Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
Merchant ID incorrect The partner ID is incorrect. Please modify and try again.
Finish date not ahead of today The end date is after today. Ensure that the end date is today or before today.
No balance amount data in the period There is no balance amount data in the period. Ensure the period is correct.
Over 10 days to date period Over 10 day limit for the request time span. Ensure the time span is within 10 days.
Finish date ahead of begin date The end date is before the start date. Ensure that the end date is after the start date.
Illegal date period The value of date is illegal. Check the value of the date parameter.
Date format incorrect YYYYMMDD The date format is incorrect. Format: YYYYMMDD
Internet connected exception ,please try later Network exception. Try again later.

Access

SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
INVALID_CHARACTER_SET The character set is invalid. Ensure the value of _input_charset parameter is correct.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

Forex_rate_file

Business

System exception Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
Merchant ID incorrect The partner ID is incorrect. Please modify and try again.
File empty The content of the file is empty. Check the content.

Access

ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
INVALID_CHARACTER_SET The character set is invalid. Ensure the value of _input_charset parameter is correct.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

Notify_verify

Business

SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.

Access

SYSTEM_EXCEPTION Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
ILLEGAL_ARGUMENT The parameter is incorrect. Check each request parameter according to the API specification, contact Alipay Technical Support if needed.
ILLEGAL_SIGN The signature is illegal. See Digital signature for details.
ILLEGAL_SERVICE The service parameter is incorrect. Ensure that the API is the one you are calling.
ILLEGAL_PARTNER The partner ID is incorrect. Ensure the value of partner parameter matches the partner value provided by Alipay. Contact Alipay Technical Support if needed.
ILLEGAL_SIGN_TYPE The sign type is incorrect. Ensure the value of sign_type is MD5, DSA or RSA.
ILLEGAL_PARTNER_EXTERFACE The service is not activated for this account. Ensure your agreement with Alipay is finalized. Contact Alipay Technical Support if needed.
ILLEGAL_DYN_MD5_KEY The dynamic key information is incorrect. Check the dynamic key information.
ILLEGAL_ENCRYPT The encryption is incorrect. Check the encryption type.
ILLEGAL_USER The user ID is incorrect. Check the user ID.
ILLEGAL_EXTERFACE The interface configuration is incorrect. Ensure that the service parameter has the same value with the one in API specification. Contact Alipay Technical Support if needed.
ILLEGAL_AGENT The Agency ID is incorrect. Check your agency ID or Contact Alipay Technical Support if needed.
HAS_NO_PRIVILEGE You have no privilege to access. Contact Alipay Technical Support if needed.
INVALID_CHARACTER_SET The character set is invalid. Ensure the value of _input_charset parameter is correct.

System

SYSTEM_ERROR Alipay system failed to process the request because of temporary internal glitch. Try again later or contact Alipay Technical Support if needed.
SESSION_TIMEOUT Session timeout. Try again later.
ILLEGAL_TARGET_SERVICE The target service is incorrect. Check the target service.
ILLEGAL_ACCESS_SWITCH_SYSTEM You are not allowed to access the system of this type. Contact Alipay Technical Support if needed.
EXTERFACE_IS_CLOSED The interface is closed. Stop calling this interface.

alipay.overseas.secmerchant.online.maintain

Busin