Wallet
Wallet payment methods are also referred to as digital wallets. Wallets own a system of independent accounts. Users can complete online or in-store payments by using their accounts.
User experience
The following figure shows the payment journey with the wallet payment method PayPay:
Figure 1. Payment journey with PayPay
- On your order information page, a user chooses PayPay and taps Check Out, and is redirected to a PayPay page.
- On the PayPay page, the user confirms the payment and is redirected to your payment result page after they complete the payment.
Payment methods
For details about the wallet payment methods, see the following table:
Payment method | Consumer country/region | Supported currency | Refund | Partial refund | Chargeback | Minimum payment amount | Maximum payment amount | Refund period |
Gopay | Indonesia | IDR | ❌ | ❌ | ❌ | 1 IDR | 2,000,000 IDR for non-KYC users; 20,000,000 IDR for KYC users | N/A |
OVO | Indonesia | IDR | ❌ | ❌ | ❌ | 1 IDR | 2,000,000 IDR for non-KYC user; 20,000,000 IDR for KYC users | N/A |
PayPay | Japan | JPY | ✔️ | ✔️ | ❌ | 1 JPY | Balance: Last 24 hours: 500,000 yen Last 30 days: 2,000,000 yen | 365 days |
LINE Pay | Japan | JPY, USD | ✔️ | ✔️ | ❌ | 1 JPY | Game merchants:
KYC limits:
| 30 days |
GrabPay | Singapore, Malaysia, and Philippines | MYR, SGD, PHP | ✔️ | ✔️ | ❌ | 0.01 MYR, 0.01 SGD, 10 PHP | 1,500 MYR, 5,000 SGD, 50,000 PHP (Auto Debit: 25,000 PHP) | 365 days |
ShopeePay | Singapore, Indonesia, Phillippines, Thailand | IDR, PHP, THB, SGD | ✔️ | ✔️ | ❌ | Redirect (Deeplink): 1 IDR, 1 PHP, 1 THB, 0.01 SGD QR: 1 IDR, 1 PHP, 1 THB, 1 SGD | Redirect (Deeplink): 10,000,000 IDR, 100,000 PHP, 99,999 THB, 5,000 SGD QR: 10,000,000 IDR, PH/TH/SG: depends on the limit set by users | 365 days |
Zalopay | Vietnam | VND | ✔️ | ✔️ | ❌ | 1000 VND | 50,000,000 VND; 100,000,000 VND per month | 180 days |
JKOPay | Taiwan | TWD | ✔️ | ✔️ | ❌ | TWD 1 TWD currency does not process cent. | Non-KYC users: Monthly transaction limit: 30,000 TWD (~960 USD) KYC users:
| 365 days |
Table 1. Capabilities of wallet payment methods