Merchant Letter
Dear Issuer/Merchant:
This is Alipay Chargeback Team. We cannot accept your chargeback request of this transaction.
The reason we want to defend this chargeback is:
We provided detailed information of the transaction invoice for your reference:
1.Transaction Invoice: | ||
Dispute Reason Code | Payment Create Time | Payment Amount |
4853 | 2023-12-25 | 699.19 USD |
Total Refund Times | Total Refund Amount |
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Buyer Name | Buyer Email Address | Receiver Name |
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Billing Address | Shipping Address | Buyer IP Address |
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| 147.12.153.95GB London |
Card No. | Issuing Country | Card Brand |
535522******8081 | GB | World |
2.Payment Authorization and Authentication Result: | ||
Authorization code | ECI/UCAF Value | AVS Result |
| 02 | N |
VERes Result | PARes Result | CAVV Result |
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| Y- | U |
3.Transaction Detail for All Transactions Included in This Payment: | ||
Reference Order ID. | Payment Amount | Seller Name |
ZF23122151266 | 699.19USD |
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Product Description | Product’s Website | |
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Refund Amount | Refund Time |
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Tracking Number | Shipping Company | Logistics Status |
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Last Logistics Updated Time |
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Sincerely yours,
Alipay Chargeback Team