GrabPay
GrabPay is the mainstream digital wallet in Southeast Asia, Singapore, Malaysia, and Indonesia in particular. Grab, originally a taxi service company, expanded with the launch of the GrabPay payment service in 2016 and is very popular in Southeast Asia.
Properties
The properties of the GrabPay payment method are shown in the following table:
Payment type | Wallet | ||
Acquirer | AlipaySG | Acquiring region | SG, AU, HK |
Payment flow | Redirect | Checkout Payment | ✔️ |
Buyer country/region | Malaysia, Singapore, Philippines | Auto Debit | ✔️ |
Funds deduction | Real-time | Refund | ✔️ |
Processing currency | MYR, SGD, PHP | Partial refund | ✔️ |
Minimum payment amount | 0.01 MYR, 0.01 SGD, 10 PHP | Chargeback | ❌ |
Maximum payment amount | 1,500 MYR, 5,000 SGD, 50,000 PHP (Auto Debit: 25,000 PHP) | Refund period | 365 days |
User experience
The following screenshots show the journey of paying with GrabPay:
Figure 1. Payment process with GrabPay