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To query the refund status of a particular transaction, complete the following steps:

1. 1. Log in to Alipay Global Portal.
2. 2. Click "Manage" under Online Payment / In-store Payment.
3. 3. Go to My Transaction > Transaction Info > Transaction Records, and click "More options".
4. 4. Enter the refund ID or transaction ID that is assigned by you in Partner_transaction_ID dialog box.
5. 5. Click Search.

The following figure illustrates a successful query:

The "Status" field describes the refund status. See the following list for details:

• P: Refund succeeded
• W: Waiting for being processed
• F: Refund failed or cancelled

如果需要查询一笔订单交易的退款情况，请按照以下步骤进行：

1. 使用商户注册邮箱登陆支付宝国际后台。
2. 点击My Transaction > Transaction Info，点击下方 "More options"。
3. 在框中输入您的交易号或退款号点击 Search 按钮查询。

成功找到的话如下图：

"Status" 下面的字母表示退款状态，详细如下

• P: 退款成功
• W: 等待退款
• F: 退款失败或被取消 （只有境外收单的订单退款可以被取消）