How can we help?

Yes, you can. Usually, requests that are successfully sent to alipay.acquire.customs can be resent if the customs e-port loses the payment information, or if certain parameters need to be modified. The resending requirements and tips are listed as below:

Tips：

• Use the original out_request_no, otherwise, the request will be recognized as a new one.
• You must resend the request at least 5 minutes after the original one.
• Only the following fields in the resent request can be modified:

· merchant_customs_code

· merchant_customs_name

· customs_place

· amount

· sub_out_biz_no

• Currently, Nansha CIQ does not support request modification and resending. To modify information in a request that is already received by Nansha CIQ, contact Nansha CIQ to proceed. If the request is not received by Nansha CIQ, contact Alipay Technical Support (overseas_support@service.alibaba.com) for help.
• If amount is changed, the new total amount cannot exceed the original total amount.

Note

The amount in the resent request is not stacked with the original amount.

About responses

The following list describes the response for the resent request:

• If the resending requirements are not met and no parameter is changed, the response is the same with the one returned to the original request.
• If the resending requirements are not met and some parameters are changed, then error code such as CONTEXT_INCONSISTENT is returned.
• If the resending is successful, the response is the same with the one returned to the original request.

You can use alipay.overseas.acquire.customs.query to query the status of the resent request.

支付宝报关接口支持重推、修改功能。如果某笔交易已请求报送海关，但电子口岸丢单；或如果某笔交易已请求报送海关，但商户备案号、备案名称、海关编码填错，都可以使用重推修改功能，重新向海关推送。重推时，需要保持报关流水号out_request_no和原始请求一致，否则认为是一条新请求。重推修改只能对商户备案号、备案名称、海关编码和金额做修改。重推金额不重复计入报关总金额。

重推注意事项：

1. 重推支持的支付单为商户已向支付宝请求推送过同一个报关流水号(out_request_no)所标识的报关单；
2. 距离上一次推送已超过至少5分钟（支付宝可能根据实际运行情况调整此时间值）；
3. 本次拟推送的信息与上次推送完全一致，或除以下字段之外的其他字段完全一致：

a)商户海关备案编号(merchant_customs_code)

b)商户海关备案名称(merchant_customs_name)

c)海关编号(customs_place)

d)报关金额(amount)

e)子订单号(sub_out_biz_no)

1. 南沙国检不支持重推覆盖，如需要修改已入库的支付单，需要线下联系南沙国检。如果支付单未入库，请联系支付宝技术支持手工重推；
2. 如果报关金额(amount)变更了，新计算出的总报关金额不可超过原交易总金额。

重推的响应结果

1. 不满足重推条件且无字段变更，返回幂等成功；
2. 不满足重推条件但有字段变更，返回CONTEXT_INCONSISTENT错误码或其他业务错误码；

1. 满足重推条件，成功重推，返回值与首次推送成功的结果一致。

注：可配合报关查询接口(alipay.overseas.acquire.customs.query)查询重推的状态。