How can we help?

To obtain the reconciliation files for sandbox environment, including the transaction files and settlement files, please contact Alipay Technical Support (overseas_support@service.alibaba.com), and provide your PID and the date of the transactions. Alipay Technical Support will then prepare and send you the files.

Notes\

• If no transaction is conducted on a date, no reconciliation file is generated.\
• The settlement file for sandbox environment is virtual files only. In reality, no settlement is conducted.\

如果需要获取沙箱环境测试的交易文件和结算文件，请您写邮件联系支付宝国际技术支持团队overseas_support@service.alibaba.com，并告知PID和需要生成的日期。该团队能为您生成沙箱环境测试的交易文件和结算文件并发送给您。请注意沙箱环境实际无测试交易的日期不能生成交易和结算文件，结算仅为模拟结算，不会实际收款款项。