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Why is BUYER_NOT_MAINLAND_CERT returned?

Error code BUYER_NOT_MAINLAND_CERT is returned.


Cause

The user is not an eligible customers of the Alipay payment products that you use.


Solution

Try solve the problem according to the following instructions:\

  • For sandbox environment, ensure that you are using an Alipay Domestic account that has completed the Alipay real-name authentication.\
  • For production environment, please contact the customer and instruct them to use an Alipay Domestic account that has completed the Alipay real-name authentication to retry the payment.

原因:

支付宝境外收单和境外当面付买家需要是实名认证过的大陆买家,如果买家类型不正确就会报这个错。


解决方案:

如果是在测试阶段出现这个报错,请检查测试所用的账号,是否实名认证过。

如果是在生成环境出现这个报错,需要让买家换一个实名认证过的账号用于支付。

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